Terms of Use

Who may use the App

• The App is for staff enrolled and approved by the Organisation. Your account is personal to you.
• Keep your password to yourself and do not let anyone else sign in or punch attendance with your account. Tell your administrator straight away if you think someone else has used it.

Checking in, checking out, and Out Time

• Checking in needs you to be at your assigned work location, a selfie, and access to your precise location. On Android it also needs location set to "Allow all the time", because while you are checked in the App records when you leave and return to your work location ("Out Time"), including when the App is closed. This stops when you check out. The Privacy Policy explains exactly what is collected.
• Checking out needs a selfie and your location at the time.
• Times and distances depend on your device's GPS and network, so Out Time can differ from reality by a few minutes, particularly on phones with strict battery saving. If a record looks wrong, raise it with your administrator, who can review and correct attendance records.

Acceptable use

You must not:

• use fake GPS or mock-location apps, or otherwise misrepresent where you are;
• check in or out for another person, or use someone else's photo;
• tamper with, reverse engineer, or interfere with the App or its servers; or
• try to access data belonging to other users or to the Organisation.

The App blocks fake GPS and flags developer settings when you check in or out. Misuse may lead to your account being suspended and to action by the Organisation under its own policies.

The Organisation's role

Your attendance and leave records are visible to the Organisation's authorised managers and administrators, who approve leave and can review and correct records. Up to app version 2.23.0, Out Time is kept on your device only; from app version 2.23.1 it is also sent to the Organisation's attendance records, where they can see it. Your employment itself — working hours, pay, and leave entitlement — is governed by the Organisation's policies, not by these terms.

Availability

We work to keep the App available and accurate, but it may occasionally be unavailable, for example during maintenance or without a network connection. If you cannot check in or out, tell your supervisor so your attendance can be recorded another way. To the extent permitted by law, the App is provided "as is", without guarantees beyond those the law requires.

Your account and data

How your data is collected, used, kept, and deleted is set out in the Privacy Policy. You can request deletion of your account at any time in the App (Settings → Danger zone → Request account deletion) or on the web. The Organisation may also disable your account, for example when you leave.

Changes to these terms

We may update these terms as the App changes. Material changes will be reflected by updating the "Last updated" date above.

Contact us

Questions about these terms: d.ghosh@fitechitsol.in